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"Dear lachtaube,

Thank you for writing!

We really appreciate you taking the time to let us know what you think. We are constantly working to improve Neopets and create lots of new, fun things to do. We take all user feedback into account when making changes to the site!

While we will not be able to give a personal response to each idea or comment we receive, rest assured that we LOVE getting feedback and read through each and every email! Your email has been thoroughly reviewed, categorized by topic, and sent along to the fine folks in the content department - who, undoubtedly, will print it out, run around in circles, and throw it in the air with evil glee.

If you submitted an issue that was neither an idea nor a comment, please return to the Support Center, submit a new ticket, and select a topic that more accurately represents your issue. We won't be able to handle account access issues, FAQ questions, or bug reports if you submit them as ideas! D:

Again, thanks for writing! If your idea appears on the site, rest assured that we will steal all the glory and give you no credit. :D

Yelena Z.
Ticket has been closed.

The Neopets Team"



That was... astoundingly fast.

I sent in a Ticket to Neopets... yesterday. What about? Requesting for them to bring back the Site Spotlight. The Neopets Site Spotlight was discontinued due to lack of entries, among other things. I acknowledged this in my Ticket and posed a number of solutions that I hope will be considered:

1) That the Site Spotlight coordinator loosens up on the 'theme' idea. I pointed out that Petpages are not Galleries, they're websites for our pets. This would hopefully allow those of us who have completed (or near-completed) Petpages without any specific species/food/weapon theme, or what have you.

2) That the Site Spotlight coordinator loosens up on what I call 'Neopian Times rules,' a series of strict technical rules that will get your entry rejected from the Times, no matter how good it is. These no-nos include but are not limited to: advanced technology (without a Virtupets logo,) the introduction of strange and foreign lands, etc.

3) That users may enter the Site Spotlight on their side accounts. After all, those of us with the maximum number of accounts have sixteen out of twenty of our pets on side accounts.

Given the haste with which my Ticket was answered, I have a tiny glimmer of hope that they're looking at this in depth. I can't be sure though, because I'm not familiar with Yelena and how enthusiastic she is about radical ideas like bringing back an entire competition. The reason why I'm posting this though, is to inform those of you who make in-depth character-oriented Petpages, and rope you all in to encourage you to finish those almost-so-close-to-being-done Petpages. Because, if, if they do start the Site Spotlight up again, they're going to need a lot of fresh entries to keep it going. :)

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April 18, 2011
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:iconflockofflamingos:
*FlockofFlamingos Apr 23, 2011  Student Digital Artist
I'd love if the Site Spotlight came back! I haven't worked on my petpages at all, so I haven't gone through the new coding hell, and I've been hoping to start my petpages this summer. :)
Reply
:iconhpluvr97:
~hpluvr97 Apr 19, 2011   Digital Artist
I had 3 petpages almost finished when TNT changed the coding filters. AGAIN. I just wiped them all and never bothered to work on them again because I really hate coding. x_x I know very little, very basic HTML and even less CSS, and none of it seems to effing work anymore. And Neo was the reason I spent forever trying to learn THAT much. *smacks whoever decided on the change upside the head*
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:iconlachtaube:
~Lachtaube Apr 19, 2011  Professional Digital Artist
Well, as the internet evolves, things like coding change. D: It'd be obsolete to keep your website in basic HTML and CSS when the rest of the world is upgrading to CSS3 and HTML5 already?
Reply
:iconhpluvr97:
~hpluvr97 Apr 21, 2011   Digital Artist
True. But making it so older scripts just don't work...?
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:iconlachtaube:
~Lachtaube Apr 21, 2011  Professional Digital Artist
Well, some of the new scripts aren't compatible with the old scripts, so it's more of an either-or deal. Can't have all of them at the same time, unfortunately.
Reply
:iconredpandacat:
~redpandacat Apr 18, 2011  Hobbyist General Artist
The speed of the response is the only thing making me believe that there's hope, Abra. D:

I've sent multiple tickets asking for bgsound, CSS3, habitarium stuff, etc.

I always get that same response. But mine always take a few days.
Reply
:iconlachtaube:
~Lachtaube Apr 18, 2011  Professional Digital Artist
Haven't they updated to CSS3? I know the last big petpage overhaul was for HTML5, but I honestly don't know any differences between CSS2 and 3 so I would just assume they'd do two updates at the same time. XD

But yeah, crossing my fingers.
Reply
:iconredpandacat:
~redpandacat Apr 19, 2011  Hobbyist General Artist
Nuupe. They got rid of CSS3 with the last big petpage thing.

Overflow-x and overflow-y are both parts of it, so yeah. xP

Opacity too, I think.

I didn't know they had HTML5 on Neo before, though. Thought it was just a CSS3 problem.
Reply
:iconcirustar:
I lol'd at the humor in the ticket
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:iconlachtaube:
~Lachtaube Apr 18, 2011  Professional Digital Artist
Same. XD I wonder if it's just one generated response or if they can like... click little check boxes to include specific paragraphs within their response e-mails.
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